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Business Excellence is often described as outstanding practices in managing the organisation and achieving results, all based on a set of fundamental concepts or values.
These practices have evolved into models for how a world class organisation should operate. These models have been developed and continue to evolve through extensive study of the practice and values of the world’s highest performing organisations.
Business Excellence Model is a framework which helps companies to achieve excellence in their business performance.




The business excellence ‘criteria’ within the models broadly channel and encourage the use of best practices into areas where their effect will be most beneficial to performance.
When used simply for self-assessment the ‘criteria’ can clearly identify strong and weak areas of management practice so that tools such as benchmarking can be used to identify best-practice to enable the gaps to be closed.
These critical links between business excellence models, best practice, and benchmarking are fundamental to the success of the models as tools of continuous improvement.
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